what am i missing, here?
Girl: Thanks for calling XYZ Medical Care, may I help you?
Bryan: Hi, could I speak with someone in billing, please?
Girl: May I ask what it's regarding?
Bryan [momentarily confused]: Well, I have a couple of account numbers here, will that help?
Girl: Is it about your bill?
Bryan: Um, yes.
Girl: One moment, please...
[Phone goes silent for eternity.]
All in all, not my most successful telephone communication experience.
posted by Rob @ 3:00:00 PM
3 comments
3 Comments:
I guess the request for billing threw her off. That was tricky for sure.
don't know why she confounded you. :) actually, this could maybe rival some of our conversations.
(are you done with posting? i'm tired...)
I walked into a Tony Roma's in Oakland, CA one day and asked to buy two bottles of their BBQ sauce. She asked me, "Would you like those here or to go?" :)
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