boring stories about how dumb other people are
David’s cell phone got stolen. I called the company that provides the insurance I pay Verizon for…
Then followed a conversation during which Aayaugh
- was unable to find my record via David’s phone number
- was unable to find my name
- asked me four (4) times for my address
- confused Washington state with Maryland
- put me on hold twice
- suggested I might not be able to open a claim without knowing the exact purchase date of the phone
- after I described the theft (at her request), she then asked “Do you still have the phone?”
I still have to call back later to complete the claim, after I find the name and badge number of the officer who took the report. I’m not looking forward to it.
I tried to make a reservation online for a ferry trip, but the website wasn’t working right. I sent an email describing the problem with the website (you don't have to read it, but in case you want to, it said:)
… Clicking "web reservations" takes you to the page where you check a box to acknowledge that you need to take your passport; but when you get there, your Route Schedule has re-set to "Select a Route Schedule". If you continue without selecting a route schedule, you get an error message; if you select a route schedule, it takes you back to the beginning page for that route schedule, where you started.
I got the following reply:
This does not say you have to have a passport, this says you may be asked to show proof of citizenship which would be a passport, birth certificate with picture ID. You can still get into Canada with a drivers license, it just makes it easier with the other documents. Go ahead and click that you read it, and then continue to make your reservation. If you have any problems call the 1-888-808-7977 and talk to one of our agents.
Gosh, thanks guys.