Wednesday, May 23, 2007

tired of phone trees?

To report a card lost or stolen, press 1.
To hear recent charges, press 2.
To pay your bill, press 3.
Para continuar en espanol, oprima el numero cuatro.

What they don't say:
If you don't want any of those things you're SOL, Charlie. Because you can't get there from here, you can't exit this menu, and you can't speak to a human. If you press anything other than 1,2,3, or 4, you're going to get a message saying "Invalid option selected." Really sorry about that. Are you positive you don't want to continuar en espanol?

So anyway, here's a list of numbers to skip phone trees and/or dial directly to human beings.

3 Comments:

At Wed May 23, 08:35:00 PM PDT, Blogger Irma said...

That is a great list! Many thanks for the useful info. It made me chuckle a bit to think of someone compiling such a list.

BTW, thanks for the comment format you use. I don't especially like those little boxes that come up in the right hand corner.

 
At Thu May 24, 08:29:00 PM PDT, Blogger si said...

thx for the list! and YOU would so be able to continuar en espanol -- it's the rest of us that are SOL.

and ps -- heard/saw a new abbrev (new to me) today from a vendor presentation -- WIIFM. i like it. i would think you'd like it too. :)

 
At Fri May 25, 09:58:00 AM PDT, Blogger marmus said...

You should also mention about www.nophonetrees.com

They take the idea to the next level and connect you on the phone with live operators in many US companies.

 

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